Leadership & Character – Cheating

leadership training expert

On February 1, 2015 the National Football League celebrated its marquee event – the Super Bowl. The latest edition of the Super Bowl has taken on a whole new story-line because one of its most accomplished and famous players – Tom Brady – has been accused of being involved with deflating the footballs used in the game to an air pressure level lower than the standard set by the rules. It is alleged that he gained an advantage by being able to grip the ball more securely on a day when the game was played in wet conditions. This story has come to be known as “deflategate”. Read more

Leadership & Character – The Importance of Caring

leadership training expertThe focus of today’s blog is the importance of caring to character-based leadership. There is an old quote by Theodore Roosevelt “Nobody cares how much you know, until they know how much you care.” It is widely accepted that business knowledge is a very important attribute of successful leaders. However, a leader’s business knowledge is only valuable if the leader is able to effectively communicate it so that it will influence the actions of others.

To shine a light on the impact that a caring approach can have on the power of a leader, I’d like to share the story of the leadership and ownership struggles at Market Basket, a grocery retail chain with more than 70 stores located in the eastern United States. As CEO of Market Basket, Arthur T. Demoulas had developed a strong reputation for caring; earned by always making time for employees. Read more

Leadership & Character – Trust

character attributes in business - trustI have recently been doing some reading on the process people undergo in making decisions. I am fascinated by the number of factors that influence decisions and the impact of these factors. As one would expect, logic and reasoning (assessing the pros and cons), is an important element in the decision making process. What I found intriguing is that people can make decisions that – when objectively analyzed based on the data – are decisions that are difficult to rationalize. Factors such as emotion, pre-existing perceptions and trust play a large role in the decisions we make. Leaders must be aware of these factors and their impact on decisions. In this blog post, I am going to focus on the role of trust in decision making. Read more

Important Business Leadership & Character Trait – Perseverance

persistenceIdentifying the traits, values and virtues that are present is a person of good character is a pursuit that has been going on for centuries. Aristotle identified twelve virtues that are present in someone of good character. As you might expect, the virtues are not mutually exclusive and can provide great insights to how good character impacts business leadership. For example, Aristotle included courage, practical wisdom and right ambition in his list of virtues. Many studies of leadership traits identify perseverance as an important trait that successful leaders possess. At the heart of perseverance is the concept of persistence. This is where character comes into play.

Persistence without good intentions or right ambition is problematic. It can lead to someone pushing hard to achieve outcomes that may serve an individual agenda rather to the detriment of others. Persistence without practical wisdom can lead to bad decision outcomes because it involves someone driving others to follow a path that would – under scrutiny – be seen as a poor choice. I think that perseverance is the persistent pursuit of outcomes that are both wise and good. Furthermore, it takes courage to persevere particularly in the face of failure. Thomas Edison invented the light bulb – a great accomplishment – but it took him over 2000 failed attempts to reach success. He certainly demonstrated courage to keep going. He also demonstrated wisdom and right ambition and so his perseverance is seen is a positive light. Read more

Manage with Head, Heart and Good Character Principles

Your Leadership MattersDoes your organization hire leaders who can manage with their head, heart and good character principles? When I was in university attending business school learning about how to make decisions and be an effective leader, we were taught the importance of assembling all of the relevant data, analyzing the data and then using logical reasoning to come up with the best plan of action. Much of what we learned was about how to use our head – or our cognitive intelligence (IQ) – to make good decisions. Read more

Leaders Embracing Change

change managmentChange is an everyday occurrence. You’ll find well-rounded leaders embracing change and having the ability to recognize the opportunities that change can bring and to “Realign Rigorously”. In order to do this, the leader needs to become a pro at innovation. And, that means never start with “it can’t be done.” What is needed, is the ability to create new mindsets, break the mold, think outside of the box and innovate. ‘Success comes in cans’ is a great play on words that contains profound truth.

People have many reasons for resisting change including: Read more

Strengthening Organizational Culture Improves Performance

Leadership expertIn their book “Corporate Culture and Performance” John Kotter and James Heskett provide valuable insights into the impact that a strong organizational culture has on the long term performance of the organization. Their conclusions reinforce a popular quote: “Culture eats strategy for breakfast.” Although the original author of this quote is not clear (many think it was Peter Drucker) the importance of it is clear. It is much more difficult to make significant changes to organizational culture than to organizational strategy. To be an effective leader, you must ensure that the organizational culture and strategy are strengthened and aligned to ensure that employees will act as you hope and expect them to, particularly when the going gets tough. Read more

Life – Maintaining Balance and Managing Commitments

time managementHave you ever had one of those days where you know you worked really hard and didn’t feel like you achieved anything? It’s often referred to as spinning your wheels. This often happens because we over-commit and fail to make good choices or have difficult conversations in order to maintain balance in our schedule and in our lives.

I worked with a CEO who I really admired for his skill at managing commitments and knowing how to respond to multiple priorities and requests for his time. One particular incident stands out for me. We were in a strategic planning meeting and the CEO declared that he had to leave at 3:30 p.m. because his son was playing in the city finals of high school basketball. The executive team worked very diligently to finish the meeting on time. Unfortunately, the deadline arrived and we were not done. Read more

Clarity of Purpose Enables Decisive Action

leadership coach and facilitator OntarioIn my last blog post, I talked about the importance of nurturing positive character attributes to prepare for moments when our character will be tested. In this blog post we discuss the attribute of clarity of purpose and its ability to enable decisive action.

I remember visiting the John F Kennedy Presidential Library and Museum on a vacation trip to Boston a few years ago. One of the exhibits that was particularly interesting was the exhibit dedicated to the 1960 televised Presidential election debate that saw John F. Kennedy squaring off against his opponent Richard Nixon. This debate was apparently the first election debate ever televised (television was relatively new in 1960) and it enabled the public to see the immediate reactions of each candidate to the questions they were being asked and the challenges they faced from their opponent. Read more

A Leader’s Character is Determined by their Actions

what makes a great leaderI remember first reading the quote: “adversity builds character”. I thought this was a valuable insight. However, I later came across a revised version of this quote which stated: “Adversity doesn’t just build character, Adversity reveals character”. The distinction really caught my attention. I believe that there is a great truth here. The essence of a leader’s character is not the situations they have been through – it is how they act when challenged by current situations.

As individuals we all demonstrate leadership effectiveness in how we act. The question is: how do leaders nurture positive character attributes to prepare for moments when our character will be tested? The answer lies in the actions we take and the commitments we keep each and every day. As we continually act with good character, it becomes a habit. When the moment of truth comes to test our mettle, our good habits will reveal our good character.

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